Elegant Moments USA
Return & Exchange
If you're not completely happy with an item, we'll exchange it or give you a refund, provided that it's returned to us unmarked, unworn, unwashed, with all labels attached and with its original packaging.
When trying on bras or other garments avoid make up or lotions coming into contact with the item. In the interests of hygiene, we may refuse returns where it's obvious this hasn't been done.
Products can be returned within 28 days of receipt of goods, by Post to Our company e-mail us for returns address email@example.com
For returns, please e-mail us prior to returning and we will provide a returns address. Please provide the reason for return, order number, name, email address, phone number.
Please allow up to 14 working days for us to receive the goods. Once we have checked off the goods we will process your refund
We do not refund our postage costs for returns.
Goods that are sold on sale cannot be returned due to change of mind purchases, on bras or other garments avoid make up or lotions coming into contact with the item. In the interests of hygiene, we may refuse returns where it's obvious this hasn't been done.
Products can be returned within 14 days of receipt of goods, by Post to Our company e-mail us for returns address firstname.lastname@example.org however, they can be exchanged (if a substitute item is in stock).
We cannot accept returns of intimate lingerie , bodies, wigs, thongs, briefs, hosiery, body stockings and due to hygiene reasons and stockings going out of shape so please choose sizes carefully. However if there is a fault with the item please do not hesitate in contacting us
Please be advised pre-order stock has to be ordered in from Poland, France and Germany.
All in stock items are shipped immediately. We have a large selection of reduced stock on our site also feel free to browse and grab a bargain!!
Please E-mail us if you need help email@example.com
1. IRELAND AND NORTHERN IRELAND
STANDARD €6.00 TRACKING €8.00
STANDARD €8.00 TRACKING €12.00
STANDARD € 14 TRACKING €30.00
We ship with www.anpost.ie
Standard with Tracking